Organizational Consultancy

Making Change Possible

Our team at Restorative Encounters help organizations like yours' to evaluate, design, and implement strategies to improve your efficiency, effectiveness, and overall health. We use assessments, various tools, and interventions to understand your organization's current state, identify areas for improvement, and recommend solutions. We specialize in areas such as change management, leadership development, communication strategies, and stakeholder engagement.

Things you can expect from us include:

Strategy - walking with you as you plan your next steps and achieve your long-term objectives.
Change Management - we work with you to identify what change needs to occur, what is needed to prepare for it, support you through it, and help ensure the change is as smooth and possible. .
Structure - looking at what is currently in place and what works and what could be improved on, along with identifying and working with you to develop any new structures needed to reduce risk.
Culture - Shapes the behavior, values, and beliefs of your team, and can impact employee morale, productivity, and the bottom line. We can work with you to evaluate the current culture and help make any changes necessary to ensure you and your team have a workplace culture you are proud of.
Communication - vital to the success of any organization and relationship, we can work with you to assist you in conveying ideas, missions, and visions in a clear and concise manner, developing strategic communication plans that ensure all stakeholders are identified.
Social Responsibility - a look at how your operations impact the community in which you operate and identify and implement change where needed to ensure positive impacts.
Employee Development and Training - what skills do you want to enhance in your team? We can work with you to find the best people to meet that need. We also work with your team to ensure positive, efficient, and effective systems for onboarding new team members .
Policies and Procedures - Do your polices and procedures reflect your organizational values? Do you have organizational values? We can work with you to answer those questions and address an needs that arise.

Past Projects:

When a non-profit found its employees in conflict with their Executive Director, we were invited to facilitate two staff retreats, where we held restorative dialogues to allow all voices to be heard, to identify needs, and collectively create a path forward. During our time we even did staff assessments on strengths to see how they complimented one another in their skill sets. Here is what their Board Chair had to say:

"I found myself, as chair of the Board of a non-profit, in need of a facilitator to work with the office staff. The work environment had become fraught in a number of ways, and the Board approved funding for two staff retreats intended to improve working relationships. I immediately thought Restorative Encounters would be the perfect facilitators, because in addition to healing relations between perpetrators and their victims, restorative justice practices are also used to heal relationships in common, everyday environments.

I had the pleasure of witnessing the Restorative Encounters team in action as they worked with the members of our staff at the retreats. They used creative techniques throughout: setting up a safe space for open sharing; exploring the unique strengths of each employee; inviting honest dialogue; encouraging group problem-solving. I especially appreciated the wisdom and wit the team brought to every facet of their work. At the end of each retreat, we as the Board were provided an in-depth summary report, with an outline of agreed-upon steps going forward. Based on these reports, we created a tool, “The Staff Values Questionnaire,” for the staff to monitor progress in relationship-building. We are looking forward to having the team facilitate our Annual Board Retreat as well and bring the same professionalism and creativity to our strategic planning."